Shipping & Returns


Shipping

Australia

Little Wolff customers within Australia please expect order to be delivered in 3-7 days. All orders are shipped using Australia Post. You will receive a shipping conformation email containing details of your order, tracking number and a link to our carrier's site.

Flat Rate:
Orders weigh up to 1.4kg $9.95.
Orders weigh over 1.5kg $14.95.

Free Shipping Orders over $150 Australia Only.

 

International

For International customers, orders are dispatched weekly and are shipped via Australia Post. The delivery costs are calculated based on weight and size at the checkout. Please expect deliveries between 5-15 days from the shipping notification email. 

Please note we are not responsible for your local duties and taxes, if in doubt please check with your local customs office for rates.

Returns

At Little Wolff we want you to be completely satisfied with your purchase. If, for any reason you are unhappy with our products, we will happily refund or exchange the goods. We need to be notified within 5 business days and goods need to be returned within 10 business days to be eligible.

Please contact us at contact@littlewolff.com.au to arrange for a refund, exchange or credit note. Please include your invoice number and product description in the email together with the reason for the return.

As Little Wolff is not liable for any lost items being returned, we would recommend that you return the goods using registered mail for tracking purpose. Please note that all returns will need to be shipped and handled at your own cost.

We do not refund, exchange or issue credit notes on sale items.

Please note that we DO NOT currently offer exchanges for international orders. However we are gladly refund your purchase to your original method of payment.

Please post the return package to the following address:

Little Wolff - Returns
PO Box 2323
Footscray VIC 3011

Australia

Item out of stock

If an item is showing out of stock, we will do our best to fulfil the order. Delivery time frames will be communicated.

Pre Orders can be made. A full payment is requested upon confirmation of the order. Please note the delivery dates on product description. And a conformation email will be sent on delivery dates prior to shipping the item.